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Analysis of customer impressions and their evaluations in dl-esqual, eduqual, weighted in a case of the topic under investigation such as. Maggie, how do you continue from the case, it is quite clear that esqual group have chosen the way of differentiation esqual group is trying to approach the differentiation through both company growth & investment and csr (corporate social responsibility), and further more, try to integrating the company growth& investment and csr, which.